All after-sales services or maintenance are provided by LIBPET. Codex does not provide related services. If necessary, please contact the engineering staff through the LIBPET official website: https://www.libpet.com/cn/mini.html
One-year limited warranty from date of delivery, covers free replacement of defective parts and scheduled maintenance within the first year, but excludes damage caused by misuse, personal accident, modification or improper handling, which will incur service charges.
After the 1-year warranty period, a maintenance service fee of HKD 1,500 will be charged annually.
Repairs or replacements of faulty parts during this period will be quoted separately.
On-site repair service within one working day.
Repair service charges (per case):
- (1) Customers need to bring the product to the company’s service center: free of charge.
- (2) On-site inspection/repair by maintenance personnel (urban area): HKD 1,500.
- (3) On-site inspection/repair by maintenance personnel (outlying islands): HKD 2,000.
The above charges are for reference only. Please discuss the details with LIBPET staff for quotation after receiving the vehicle.